Self-Serve Checkouts - Good or Bad?
If you read my blog you’ll know that I’m always moaning about the supermarket checkout operatives. Last week our local supermarket had some of those self-serve gizmos fitted. Now is this a good thing or not? My initial response is that I’d rather deal with a human being than a machine, but then I complain about most of the humans who serve me - chewing gum, talking across the tills, not meeting my eye, treating my food in a heavy-handed way.
My wife says that the solution is not machines, but better training and pay for the operatives. I’m not so sure, so I’ll be having a go with the machines to see what they’re like.
Further reports to follow …..
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Thomas Stocker said,
June 30, 2008 @ 10:50 pm
It’s just another way for the big bad corporations to cut costs. Those costs that are cut don’t lower the food prices, but go into supermarket shareholder’s pockets.
The one thing that supermarkets do provide is cheap food and employment. Let’s keep the employment. Sacking people for machines is just going to add to the steadily increasing social divide.
Peace